Hiring Tips - Taxi Service

Wokingham Cab

Have you ever seen any taxi business owner going door to door looking for drivers? This isn't what they want either, but what they need is good driver, and for that they have to list down set of criteria and specification of what qualities the driver must possess.

There are few tips to find you great employees.

Figure out the amount you are willing to spend on what. First of all, how much you are willing to pay your employee and what is your company size of hiring employees. Look into past and predict the future. Crowthorne taxi is know for the extensive hiring process. 

You have to calculate how much you are earning and how much is the average profit of each taxi driver that you have employed. Make sure you take the min average of week and max average of month for that matter. It will help you estimate the earning over the next few months.

One very important thing is, there are regular drivers and then there are the drivers that you really want along with all the specific list of criteria. How much you are willing to spend on the driver that you actually want. Because with experience comes the greater demand and you want the demand for your services as well which can only be achieve from best selection of drivers and dispatchers. Wokingham taxi has the experienced and qualified drivers.

Tip: Which should be the top most priority? Start with the strategy with some goal in mind and plan accordingly. Implement policy, so that if employee wants to leave, he must give you 30 days notice so you can find new recourse and train him for the roads and risk that may occur. 

Hiring tips - Taxi Service

Wokingham Cabs

Finding the perfect employee and drivers to meet your requirement of taxi service is not as easy as it may look. When you go to the website or any newspaper to post your ad, all the ads are almost same, “we are hiring” or “drivers wanted” and “call this number” that’s it. Most of the businesses do not take it in consideration that want they posting is easy to see or not, if they can easily find their post on the ads page that means everyone else can easily find their ad easily as well. People want their ad to be easily seen and responded to with potential and good drivers and employees. Crowthorne taxis is the taxi service of platinum cars with the most professional and experienced drivers.

Put yourself in the shoe of someone who is looking for job as a driver; think what they might be thing before applying. This will help you make your ad for employment more responsive. Never copy the ads what other companies are posting, there has to be an element of uniqueness to make you stand-out in the crowed. That’s what you want to show to potential employees that you have explicit experience and expecting same forms them. Wokingham taxi is another well reputed service of Platinum cars.

One very thoughtful option in hiring is to ask your professional drivers, they may have contact with other professional and well experienced drivers. You may want to know that kind of activates and interest they have involved their selves in, in order to understand their behavior. 

Complaint system - Taxi Service

Wokingham Cab

The well established and known taxi companies have integrated complaints management system within their business. The purpose of complaint system is for the clients to know that you value their input and considerations and willing to take their complaints and suggestions. You must enable your clients and customers to take the advantage of the system for finest services and give you room to improve. Wokingham taxi has their integrate complaint system and feedback system for clients and all customers.

This is how you let your customer share their new ideas and suggestion along with what they liked or disliked in the testimonials. When the system processes the complaints, your focus turns towards fix anything and everything and improving the sections of your services that customer is complaining about. Progress on to make your customers happy.

Have you ever noticed that most of the businesses around are losing customers based on “we cannot do”? In taxi service business, “we cannot do online booking”, “we cannot ship to that area”, “and we have no payment recovery policy”. These are the entire no’s that are gowning to take you NO-where but down. The Crowthorne taxi has improved a lot in their services with their customer complain services.

Listening to the customers help you attract more customers. And the management for complaints will eventually create a bond between the customers that will last longer and possibly remain stable for lengthy period.

This management system will help you take control over the services and it will be easy to understand why and when your driver or dispatcher made a mistake in order to minimize the risk or frequent occurrence.

Employment - Taxi Service

Crowthorne Cabs

When you compare your taxi service with any other taxi service, anything and everything can be same, cars, office setup, services and all can b copied from other taxi businesses. The thing that cannot be compared, cannot be copied it the one thing you can say is completely yours, it’s your employees.

The most important and must quality of driver is the attitude towards the customers. Wokingham Cab has their focus on bet employment strategies. The behavior of the driver matters a lot the way he presents himself to the customer or talk to them no matter how angry or aggressive the customer is. The problem during hiring is that you cannot understand the behavior of a person in one or two looks; you cannot ask them directly about their behavior and attitude, even if you do, behavior is something you can only experience in real time situation.

You have to be a bit harsh in order to maintain that one level of integrity during the selection process, if you take consideration of checking the references, you must do it. You have to show that you are consistent and you stick to your words. What you are to your employee/driver is what they will be to your clients and customers.

If someone asks you whether you are open for hiring for your taxi service, the answer should be that you are looking for not just anyone but the right people for the right job. The Platinum Cars is keen to hire right people for their taxi service in Wokingham Taxi service


The college students who drive to get college tuition fee or pocket money, they are new, not so bitter about life and they follow the directions as they are young, they can easily work on weekends and usually not married and they can easily manage to work on holidays for higher commission. 

Angry Customer - Taxi Service

Wokingham Taxi

When you are in taxi business, what people say about your service plays hell amount of importance. This is where words speak louder than words and own actions of your taxi service speak way too loud for every customer to listen like a roar in pin drop silence.  
There is one very interesting research that says for every one person who is willing to spread positively, there are three people with negativity against him. Crowthorne taxis provide satisfactory services to their customers. 

So for that matter, if someone miss their bus or train because your driver was late, your driver must have to take them to the next station whether it cost three times more than the actual. Drivers should have the authority to deal in responsive manner in these situations. If the driver is late due to some acceptable reason and gives a ride further without charging extra, you should pay the driver. Drivers must inform you of every detail when and where they used extra mileage or credit. Wokingham cabs are the taxi service provided by Platinum Cars in and around the Wokingham City.

Driver shouldn't deal with angry passenger personally. Reason being is the owner or the concerning department should be informed about what’s going on and passengers should talk to the dispatcher on the phone instead of directly contacting driver because it will help customer reduce the anger.

NEVER EVER argue with the furious customer, it’s a candy to bad publicity coming your way. It will only make the customer angrier. Try to find out what the customer wants, definitely if they are late, they don’t want to e more late than that, they want the solution to their problem. Think about resolving the matter and forget about winning the argument. 

Start Business - Taxi Service

Wokingham Taxis

Have you ever notice that when you turn on the radio and TV, open the pages of magazine or newspaper, there are every kind of people including politicians, journalists, economists, socialist, everyone is giving their own reviews over why people must go for new business, why they should start a business. And if you think about it, they are the people who are actually not doing any business, ironically it’s true. The main agenda is to open new jobs for people to pay taxes and make money. Platinum cars has the increasing business and growth in Crowthorne cite with their Crowthorne taxi service.

The whole purpose of getting yourself into taxi business is to earn money and better profit. It’s a business and what are what businesses do, get you money. Good reason is that you don’t have to pay taxes, job openings are there, transportation for people. If the goal is NOT to earn profit out of it, then it’s not a business.

Everyone has set goals in mind; same is the case with the business. When you start new business, you have some sort of goals that you want to achieve. It is very important to set the priorities of important tasks and goals. One this to remember for the life time is that you can only achieve your goals when you can quantify them in some measurable amount.

Tip to get more money out of this business is figure out how long any customer is willing to stay with you and how much they can spend, this how you can easily calculate how much you need to spend on getting that customer. When you calculate and make the analysis of how many customers you can bring in this taxi business, you can be able to make a decision whether the business is worth the money spent. Wokingham cabs are providing on time transport services in Wokingham city. 

Hiring Tip - Taxi Service

Wokingham Taxi

Start of a new taxi business, getting finest people at the first time matters a lot. Initial investment needs to be very much critical. Cars must be in a good condition, experienced mechanics to take good care of these cars and punctual drivers who are willing work on weekends. Wokingham cabs is the most used taxi cab in Wokingham city

Most of new taxi companies have no idea of hiring and managing procedures, they fail to analyze the resource properly and result turns out to be poor selection and implementation.  Things need to be done differently from all the other taxi services.

What you need to do is, smart marketing, meaning that you have to fine people working for you who can be used as tool of marketing. Think form the strategic way for selecting and hiring for this purpose.

First of all you have to figure out who do you want to work for you. Select and choose the people that you want, the people you see potential in, and take them through the entire hiring process as required in order to make the best out of your choice and selection.

Crowthorne cabs of Platinum cars is most used in crowthorne city. There are two types of taxi companies, one who just want the driver to drive the car, do the simple business; they do not care about whether the driver has a proper license and driving training, no background check, no nothing. THAT’S the kind of taxi service so really don’t want to get in with. The other one is who take in consideration of the background check, proper driving tests and analysis through different situation that may occur during driving experience. 

Angry customer - Taxi Service

Bracknell Taxi

In taxi business, this is very common to face situations like getting stuck in the traffic and customer gets late which makes him mad, like if customer books the taxi for airport and taxi is late and client misses his flight or bus or train or get late somewhere.  Platinum cars of Wokingham has the Wokingham taxi service for surrounding area of London providing their customers the services they can relay on. 

There are number of known-unknown risk that taxi service may face time to time. Best way to stay one step ahead of this kind of situations is to make a log of the risks that may occur. For instant, if something goes against the schedule or planned circumstances, situation becoming difficult on customers or driver’s side or anything related to taxi. For all these situations, must train the drivers how to deal and react in particular situation.

Wokingham Cabs assures the customer satisfaction and provide best services in Wokingham city. Main objective is to keep the customer happy and fully satisfy. So in the situation where the customer is angry, may be if they missed their bus or train, driver can try and take them to the next closest station so they can get there on time. If the customer missed the flight or train, take them to another train station or airport. Although taking to the far destination will cost the company but the feedback the your company will get is worth it, the customers probably might tell his friends and family about his journey and quote that this particular taxi service has put the effort to satisfy its customers.

The use of strategic planning to satisfy the customers with scripted well planned process in order to make them happy and make sure they come back. It’s a way to bring new clients and customers.

Creative Marketing - Taxi Service

Wokingham Cab

The study has been conducted about the taxi business and why and how taxi companies lose their customers. Few leave because their needs and complaints were not entertained as their requirements, but most of the customers that you lose are due to not-so-different services and worse attitude of taxi companies toward their clients and customers.

There is some percentage of customers who come and take your service just because they found the services cheap. Their loyalty is limited to price, and you must not focus on this customer group as they are not more than 9-10%. Not only they are cheap, they are also demanding because they want to take you down to cheapest price and not let you mare profit while dealing with “this kind”. Crowthorne cab service is service of Platinum cars in Crowthorne city.

Do not ever lose your 80-90% of customers by running after these “cheap-price-seeker” customers. Your focus needs to be on the marketing campaign to satisfy the need of customers who are here to stay for long based on service and not the price.

Two high priority focus groups are the unsatisfied customers with complains and customers who want the unique services. The customers who are looking for uniqueness have highest percentage and you might lose them if you are not creative in your business services. Bracknell Taxi is another Platinum car's service in Bracknell.

It takes hell lot of effort the try and keeping the majority of customers from leaving by adding uniqueness into you services. Lot of customers and lot of money, which requires an effective and efficient complaints management system implemented to keep most of the customers from leaving.

Existing customers – Taxi service

Bracknell Taxi

When it is about increasing taxi business, most taxi companies concentrate on increasing the amount of customers they have. First thing they do, with no prior knowledge of marketing, they advertise to attract more customers. First thing first, understand the type of customer, as based on the need there are multiple customer types.

London based taxi company known for its services is Wokingham Taxi. 

Customer type1: Have money to pay for quality service
Customer type2: In a need of taxi, to go from one place to another
Customer type3: Think they need your taxi service

When you are trying to get more business, one thing to look at is whether you are satisfying all the above mention customers. The experience you have with your past customers is the first building brick when you market and advertise your company. By taking them in consideration, advertise the cheapest price to people who are already paying for the service.

Take an example of any other industry, in a restaurant; if you offer discounts or more services to regular customers, the probability of turnover is high as compare to you go out and handover the brochures and coupons. You would likely to choose the marketing strategy which has the highest turnover and impact. Wokingham Cab is the famous taxi service in around London. 

We all know that every business is going techno, which means every business look/asks for customer’s phone, card information and other contact details to send promotional discounts, credit card offers and more with only one and very basic purpose in mind, to get customer’s information and directly hit the clients according to their service needs. This information gathering is not a big deal when it comes to taxi business because when the customer calls, you get the number, you ask for address, and when they book online, you get the credit card information as well. 

Taxi Marketing - Taxi Service

Bracknell Taxi

Mostly taxi service companies have no idea or innovative idea for that matter when it comes to advertising their business. They cannot distinguish between good and bad sort of advertisement. You have to analysis first what kind of advertisement is required, like if you look at HP or McDonald’s or Burger King, they advertise the image of company. This image advertisement marketing is what mostly large companies do who are competing in the global market. That’s an indirect way of getting results and takes lot of money, but this is what large companies have and they are willing to spend that s they know eventually they’ll earn it back with more profit. If a local taxi service goes for this kind of marketing strategy, it will lead to disastrous situation because for once you are local, and you are not a large leading company competing with top companies. 

Crowthorne Cab service is the taxi service of Platinum Car of Wokingham, available in Crowthorne and surrounding area.

One of the major reasons of poor marketing plan implementation is that taxi companies do not believe in what marketing consultants tell them to do, they fear the doubts. There is another kind of advertisement in taxi business that is copy cat advertisement. You see someone is going it, you copy it and one way or another it brings you down because these is no innovation, no creativity and nothing new in it.

Taxi companies should go for the direct marketing, which basically means target your best audience. The customers who’s requirements and needs are according to what you offer. Plan and design your marketing campaigned in such a way that it hits directly to your target customers, this way, at the end you won’t be over loaded with tons of customers that you cannot entertain due to limited services nor you will face the financial loss in marketing campaigns. Wokingham Cabs is the known taxi service in Wokingham city with number of taxi services including airport taxi service and more.

Reference taxi - Taxi Service

Crowthorne Taxi

Referential strategy to gain increase in customers is the most effective yet seldom method used by taxi services. One satisfied customer can bring you round about 50+ customers. Try to get more than one passenger in a ride to get as many as hundred and more references at once. In London, Bracknell Taxi is the most famous car service.

People who are looking for deals if they bring in more customers are most likely to refer you to their friends. And another and most loyal kind of people is those who are satisfied with the service, which have been with you for a very long time and happy with the service, they would love to refer you to their circle.

What happens is, when a customer’s getting a quality service in good price, they brag about in their family circle, their friends and family and more effectively when they are motivated to do so.

One secret key to reference mechanism is that if someone is impressed by your service and recommend it to some friends or colleagues, you can ask customers to pay your regards and thank you or give them a thank you call if you can do so, which will show how considerate you are of your customers and willing to make long term relation with them. Wokingham Taxi of Platinum cars has loyal customers due to its services. 

Small give always can sometimes bring you great deal of business. Keeping candy basket or books to read or just some restaurant coupons can bring you customers and good business. And another great idea is to send thank you gift to your customer who referred you to others. 

Profit business - Taxi Service

Wokingham Taxi

Take profit out of taxi business has turned out to be an amazing business. Cash that your business brings can make or break the entire taxi business. If you are making profit, it can allow you to gain control of resources, maintain and handle office. It helps run marketing campaigns and improve the quality of cars and other equipment. But how to get profit and positive cash flow is the major question here. Crowthorne Taxi is the leading taxi service of Crowthorne and Wokingham.

1. Track of expenses:

Keep an eye on the expenses, as if you do not control your expenses, soon you’ll face the downfall you won’t be able to figure out which money is going where and what you spend it at. First, there has to be some sort of management system implemented and then the breakdown of expenses and brainstorming to figure out how much you need of maintenance of quality, salary and contingency.

2. Packages and offers:

Creating a discounting package and coupons strategy can bring you some good business. But with the demand you have to increase man power, and reason behind that is, business increasing depends on how much often yours cars are on the road. One thing to always remember is that customers that you attract on the basis of discounted price are only to increase your cash flow, they can never become your regular customers as what important to them is the cheapest ride of all.

Bracknell cabs is another taxi service of Platinum cars. Another thing to remember is that you cannot use this strategy again and again and again just to attach customers, because it loses its effect. Discounting can help in initial stage just to get to the break-even point to cover all the investment and slowly work your way up. 

Customer Type - Taxi Service

Crowthorne Taxi

Advertising your taxi company, it all depends on the type of your customer. There are number of customer types

1. Loaded customers: With the abundant supply of money, this type of customers want experienced drivers and cars at their finest. They are looking for exclusive features, various drivers and services to choose form. Guarantee to be there on time. These loaded customers do not care about the money or price, they ask for the deals and if you fail to provide their demanded deal at which they are will pay, it means your services are not as good as they are suppose to be or at least not up to the mark for these type of customers. Wokingham Cab service provides services for these customers and good price and top quality.

2. Rife business tours: Working people in multinational companies and those with the job description of “lots of travelling required”, their primary focus is to NOT waste any time, money comes next, but first and most important thing is time.  Since they travel a lot, they really value their time. They want to make sure that driver will get there on time. Mostly travelers pay from their expense account, so price is least of their concern, if you are giving perfect service, they won’t be afraid to pay the cost. 

3. Time concerned customers: these customers really don’t care about the condition or the experience of driver. They just want to get somewhere on time.

4. Local service: Some can afford and some can’t to have their own personal car but still they choose to take taxi for all the benefits it can have in term of time and money. They usually are price concerned and go to the service who is offering at cheap. Wokingham taxi service proved local and airport services to Wokingham and surrounding areas.

5. Students: No offence, but the cheapest customer is student, obviously they are in school or college and they have to go for cheapest price possible, and you cannot keep on doing business with them.

Market Taxi – Taxi Service

Wokingham Taxi

If you (Taxi company owner) see your taxi service just as any other taxi service then you are creating a reason to go down like all others. You have to think what you provide to the customer that no other taxi service can provide. What makes you different than others, what will make people choose you over all other taxi service? Crowthorne Taxi is the best known taxi service in surrounding area of Wokingham and London. 

Same services like every other taxi service makes you an ordinary service, and clearly you don’t want to be an ordinary, you want to be a special one, all the companies does, doesn’t matter what their services or products are. Greater achievement comes with the greater change which is evolutionary and not revolutionary. 

First thing to understand is that every customer is different with his different needs. And every customer needs to be deal in different way, service to them will be different, marketing for different groups will be different. You have to analyze which community you are targeting, which class, which category of people according you their lifestyle, who want the low price, who wants the quality service. Wokingham Cab provides their services on affordable cost with high quality.

One of the major issues for better taxi service would be, when you are focusing one providing your service, then you’ll only attract the customers, who only look for the lowest, and they don’t stick around, they are constantly looking for the lowest price. If your target is the quality service to people who are willing to pay for the better services, don’t advertise the service cost.

Taxi Tips - Taxi Service

Crowthorne Cab

For the best, without any tension services of taxi look around for the known and well reputed company. And being best does not always mean that you have to pay more, it’s not always the expensive ones, all you have to do is a little research. One of the most reputed and affordable taxi in Wokingham is Wokingham Taxi.

If you are picking taxi for personal use, beware of the frauds and cons; go for the taxi companies which you relay on and the ones with the service that you can easily trust.

Keep an open mind for suggestions from friends, family, work buddies and colleagues who have experienced taxi service booking in past. You can also look online and in phone book for the taxi companies but before hiring the taxi, must do the background check, if the company is registered online i.e. they have their web domain online, go to the review section for the customer reviews over services. If you are checking through telephoning method, inquire about the references. It doesn't matter how much you can afford or how little the distance could be, it CAN NOT hurt to ask for discount, make some effort for negotiation over acceptable price.

The driver provided by company should and must have enough experience of handling worse of the situation and huge traffic and in addition to these skills; diver must be kind and polite. Bracknell Taxi service provides the range of services and skilled drivers. If you have any doubt or want to take safety measures, ask driver for his license and even then if you have doubts, you shouldn't get into car. Make the company understand your need and requirements before hiring a taxi.

Taxi Features - Taxi Service

Crowthorne Cab

The reliable taxi service companies like Wokingham Taxi are mostly affiliated with other companies and if there is some particular service you are looking for which is not available in their packages, they recommend you to the other company which is affiliated and offering those services.  Some companies show their unwillingness to give you recommendations, if they do so, you much move on and look for another service.

There has to be different payment methods option available in taxi service payments. Taxi service need to accept major credit and master cards, because most customers now prefer paying via cars or online booking and payments. Customers also like to receive invoice at the end of journey.

Taxi service companies who provide quality service like Crowthorne Taxi take account of every minor detail to the service to get you to and from your desired location. If you see any of the mention above sign of services not available in the taxi, you better look of another who does instead.

Usually we take taxi in daily routine, for work, gatherings, party, clubs and pubs, movies or concerts, there could be many reasons but the story remains the same the taxi is the most widely used mean of transport in all the cities and all the countries all over the world.

Although taxi is the most commonly used service for transportation but still it’s criticized for being expensive and sometimes for un-hygienic attributes. Now the taxi service companies pay special attention to well maintained taxi service, addition to acceptable and affordable fares.